If your USB device isn't being detected or you're getting the "USB device descriptor request failed" issue, don't panic; we've put up an article with simple methods to assist you to address the problem.
USB devices are commonly used to transport data from one device to another, but they are prone to a variety of difficulties, including freezing and even the device descriptor request failed error.
Users of Windows 10 who utilize an SD card reader may also experience this issue.
Before we get into the options for dealing with the USB descriptor failure problem, let me explain what the USB not working error is all about.
One-Stop Solution to Fix USB Device Descriptor Request Failed Error
Because most issues are caused by outdated or broken drivers, you may receive a USB Device Descriptor Request Failed error notice if your USB drivers are incorrect or obsolete.
As a result, it is critical to update drivers regularly. To ensure automatic driver updates, we recommend using Bit Driver Updater.
The program gives you the ability to update all of your outdated drivers with a single click. In addition, you can use this application to fix BSODs, frequent system crashes, and other issues. You may rely on Bit Driver Updater.
To get it installed on your machine for free, click the download button below.
Common Symptoms of the Device Descriptor Failure Error
When we use a USB flash drive, pen drive, or memory card to transmit data files, how do we know if the USB device is not responding after inserting it into the USB port of our computer?
When you attach the USB device to the USB port, you will immediately receive an error code or message. You won't be able to open the USB folder since it won't react.
Errors such as "Unknown USB device code 43" or "USB device not recognized" will appear. The following are some of the other error messages that have been seen:
- USB device has malfunctioned”
- “Try reconnecting the device”
- “USB DEVICE_DESCRIPTOR_FAILURE”
Also Know: Download, Install and Update MTP USB Device Driver for Windows 10,8,7
How to Recognize the Unknown USB Device Error?
If your USB device isn't responding, open the Device Manager. On the Universal Serial Bus controllers, you'll see a yellow exclamation mark with a message like "Unknown USB Device (Device Descriptor Request Failed)."
You can encounter an error warning in the Device status under the General tab if you open the Properties window, as illustrated in the figure below.
Why Does USB Failure Error Happen?
The following are possible causes of the unknown Device Descriptor Request Failed problem in Windows 10:
- Windows is unable to locate the USB device description.
- The USB device has been corrupted or is damaged.
- The BIOS software is out of date.
- Some malware has infiltrated the USB device.
- The USB device cannot communicate with the computer.
Some Quick Hacks to Fix USB Failure Error:
If a request for the USB device descriptor is unsuccessful, try the following short hacks before proceeding with the debugging methods:
- Restart your computer and attach the USB device to see whether it now works properly.
- Connect the USB device to a USB port on another computer.
- To test if the USB device is working properly in another machine, plug it in.
If the previous hacks fail to resolve the device descriptor failure, you can try the detailed approaches listed below.
Reliable Methods to Fix USB Device Descriptor Request Failed Error:
If your USB has stopped responding, you can use the hacks and fixes listed below to troubleshoot the problem and get your USB back up and running.
Method 1: Remove and Reinsert the Power Supply
By reinserting the power supply, you can resolve the issue of the USB device descriptor request failed. You can quickly withdraw the power plug from the laptop if the problem is caused by a malfunctioning power supply.
After that, reconnect the power supply and restart your computer. After that, insert the USB device into your machine's USB port and check to see if it now responds. If not, there may be another problem that needs to be addressed with the help of a different remedy.
Method 2: Uninstall the USB Driver
The device descriptor failure error may be caused by malfunctioning drivers. What might cause the drivers to malfunction? It can occur when Windows Update attempts to automatically update device drivers and installs corrupted or incorrect drivers for the USB device driver.
As a result, we'll look at how to fix this problem by using Device Manager to delete and reload the USB device driver.
- Look for the Unknown USB Device (the one with the yellow exclamation mark sign) under the Universal Serial Bus controllers in Device Manager.
- Select the “Uninstall device” option from the context menu when you right-click on the Unknown USB Device.
- Unplug the USB device from the system once the installation is complete.
- Reconnect it to the USB port.
- Select the “Scan for hardware changes” option from the Device Manager window.
- When the scanning process starts, Windows will check for any missing Unknown USB Device drivers.
This should, in the end, resolve the device descriptor failure issue.
Method 3: Update the USB Driver Automatically with Driver Updater Tool
If you're wondering how to update the USB driver, the finest driver updater program can do it for you effortlessly. Bit Driver Updater can assist you in correctly scanning your system by installing it on your computer. This would reveal the corrupted and out-of-date device drivers.
With the help of this program, you can then install updated versions of the drivers and fix the device descriptor failure problem. Automatically updating device drivers is always suggested because you won't have to bother about manually downloading the necessary drivers. It's also a time-saving technique.
Another advantage of using a driver updater program is that it constantly analyses and verifies all system drivers to guarantee that they are never obsolete, allowing your system to run smoothly. However, as indicated in the point below, you can manually upgrade the USB driver.
Method 4: Update the USB Driver Manually with the Device Manager
Alternatively, you can use Device Manager to update the USB driver. The steps are as follows:
- Expand the Universal Serial Bus controllers section in Device Manager.
- Select "Update Driver" from the context menu of the marked Unknown USB Device.
- A popup will appear with two possibilities. The first option, “Search automatically for updated driver software,” must be selected.
- Updated driver software is automatically sought.
- Windows will hunt for the drivers and download and install them for you automatically.
- Restart your computer and go to your USB drive.
Method 5: Switch Off Fast Startup
The rapid startup feature allows the computer to start up more quickly. It has something to do with hibernation and system shutdown. However, some customers claim that enabling this function causes Windows to execute so swiftly that it fails to recognize USB devices, resulting in the USB device descriptor error in Windows 10 machines.
As a result, there is a means to turn it off. Here's how to go about it:
- To get started, go to the Control Panel.
- Then, from the side panel, select "Choose what the power button does."
- Then select the option to "Change settings that are presently unavailable."
- Under the Shutdown settings, uncheck the box next to the “Turn off rapid startup (recommended)” option.
- Save your modifications and restart your computer after that.
Method 6: Troubleshoot the USB Device Descriptor Failure Error
If the device descriptor error request fails in Windows 10, you can use the built-in Windows Troubleshoot tool to resolve the issue. Here's how to go about it.
- In the Start menu search box, type Troubleshoot and press Enter to open it.
- Then, in the Troubleshoot window, select Hardware and Devices.
- Then, on the "Run the troubleshooter" button, wait for it to complete.
- If problems are discovered, the tool will automatically correct them.
USB Device Descriptor Request Failed Error: Solved
In our daily lives, we frequently see USB failure errors. However, it is a problem that can be easily resolved.
Hopefully, now that you've gone over the symptoms, causes, and various hacks and dependable remedies to fix your USB device descriptor request failed error, you'll be able to troubleshoot it on your own.